Admin & Visa Counsellor

Job Overview: Admin & Visa Counsellor role at Snaphunt in Aizawl . Job Overview:
Snaphunt is looking for an experienced Admin & Visa Counsellor to join our team. The ideal candidate will be responsible for providing administrative support and guidance to clients applying for visas. This role requires excellent organizational skills, attention to detail, and strong communication abilities.

Key Responsibilities:
- Assist clients with visa applications, including documentation, forms, and timelines.
- Coordinate visa appointments and follow up with relevant authorities to ensure timely processing.
- Maintain accurate records of visa applications, approvals, and rejections.
- Address client inquiries and provide guidance on visa requirements and processes.
- Provide administrative support, such as scheduling appointments, managing paperwork, and maintaining client files.
- Collaborate with relevant teams to ensure a smooth visa application process.
- Stay updated on visa regulations, policy changes, and updates to provide accurate information to clients.
- Keep abreast of industry trends and best practices in visa counselling.

Requirements:
- Bachelor's degree in a related field.
- Proven experience in visa counselling or administrative support role.
- Strong understanding of visa processes, requirements, and regulations.
- Excellent communication skills, both written and verbal.
- Exceptional organizational and time management abilities.
- Ability to work independently and as part of a team.
- Proficiency in MS Office Suite and other relevant software.
- Attention to detail and accuracy in documentation.
- Ability to handle confidential information with discretion.
- Strong customer service orientation.

Preferred Skills:
- Certification in visa counselling or related field.
- Familiarity with visa processing systems and tools.
- Multilingual abilities.
- Cross-cultural communication skills.
- Problem-solving and decision-making skills.
- Flexibility to adapt to changing regulations and requirements.
- Experience working with diverse client populations.

Work Environment:
The Admin & Visa Counsellor will work in a professional office environment at Snaphunt's office location. The role requires regular communication with clients, team members, and external stakeholders, both in person and through virtual channels. The candidate must be able to work independently and manage multiple tasks simultaneously. The work environment is fast-paced and dynamic, requiring attention to detail and a proactive approach to client service.