Job Overview: Customer Verification role at S.V Enterprises in Adityapur . Job Overview:
The Customer Verification role at S.V Enterprises involves verifying the identity and information of customers to ensure compliance with company policies and regulations. This position requires attention to detail, strong communication skills, and the ability to work efficiently in a fast-paced environment.
Key Responsibilities:
1. Verify customer identities through various methods such as identification documents, phone calls, and online databases.
2. Review and assess customer information for accuracy and completeness.
3. Investigate and resolve discrepancies or inconsistencies in customer data.
4. Communicate with customers to collect additional information or clarification as needed.
5. Document and maintain accurate records of customer verification processes.
6. Collaborate with internal teams to ensure compliance with company policies and procedures.
Requirements:
1. High school diploma or equivalent.
2. Previous experience in customer service, data entry, or a related field preferred.
3. Strong attention to detail and accuracy.
4. Excellent communication and interpersonal skills.
5. Ability to work independently and as part of a team.
6. Proficient computer skills and experience with data entry software.
7. Understanding of privacy and security regulations.
Preferred Skills:
1. Experience with customer verification processes or procedures.
2. Familiarity with regulatory requirements for customer verification.
3. Knowledge of anti-money laundering (AML) and know your customer (KYC) regulations.
4. Bilingual proficiency in languages such as Spanish, Mandarin, or French.
5. Experience working in a financial institution or similar industry.
Work Environment or Location:
The Customer Verification role is based at our headquarters in downtown Boston, Massachusetts. The office environment is fast-paced and collaborative, with opportunities for growth and advancement within the company. S.V Enterprises is committed to providing a supportive and inclusive work culture where employees can thrive and develop their skills.
In conclusion, the Customer Verification role at S.V Enterprises plays a crucial role in ensuring the integrity and security of customer information. This position requires a detail-oriented individual with strong communication skills and the ability to work effectively in a dynamic environment. If you meet the requirements and are interested in joining our team, we encourage you to apply and become a part of our growing company.
Skills Required
attention to detail
problem solving
diplomacy
communication
data analysis