Delhi metro

Job Overview: Delhi metro role at Delhi Metro in Greater Hyderabad . Job Overview:
The Delhi Metro is currently seeking a dedicated and skilled individual to join our team as a Delhi Metro at our various metro stations in Delhi. The Delhi Metro plays a crucial role in the transportation of millions of commuters in the city on a daily basis, and we are looking for individuals who are committed to providing excellent customer service and ensuring the smooth operation of our metro stations.

Key Responsibilities:
- Ensuring the safety and security of commuters within the metro station premises
- Assisting commuters with directions, information, and guidance
- Monitoring passenger flow and managing crowd control during peak hours
- Inspecting tickets and providing assistance with ticketing machines
- Responding to emergencies and coordinating with relevant authorities as needed
- Conducting regular patrols of the station premises to ensure everything is in order
- Reporting any maintenance or repair issues to the appropriate department
- Communicating effectively with colleagues and supervisors to ensure seamless operations

Requirements:
- High school diploma or equivalent
- Proven experience in a customer service or security role
- Strong communication and interpersonal skills
- Ability to handle stressful situations with composure
- Working knowledge of security procedures and protocols
- Physical ability to stand for long periods of time and perform regular patrols
- Flexibility to work in shifts, including nights, weekends, and holidays

Preferred Skills:
- Certification in first aid and CPR
- Knowledge of multiple languages to assist a diverse range of commuters
- Experience working in a public transportation setting
- Familiarity with the layout and operations of metro stations
- Training in conflict resolution and de-escalation techniques

Work Environment or Location:
The Delhi Metro operates multiple metro stations throughout the city of Delhi. The Delhi Metro will be primarily stationed at one of these metro stations, but may be required to move to different stations as needed. The work environment is fast-paced and dynamic, with a high volume of commuters passing through the station at all times. The Delhi Metro will need to be vigilant, proactive, and customer-focused in order to ensure the safety and satisfaction of all passengers.

Overall, the role of Delhi Metro at the Delhi Metro is vital to the efficient and effective operation of our metro stations. We are looking for individuals who are dedicated, reliable, and passionate about providing excellent service to the public. If you meet the requirements and are interested in joining our team, we encourage you to apply for the position of Delhi Metro at the Delhi Metro today.