Operations Executive

Job Overview: Operations Executive role at Rentokil in Adilabad . Job Overview:

The Operations Executive at Rentokil plays a crucial role in managing the day-to-day operations of the company, ensuring smooth and efficient processes to meet the organization's objectives. The primary focus of this role is to oversee and coordinate various operational activities to drive business growth, customer satisfaction, and operational excellence.

Key Responsibilities:

1. Develop and implement operational strategies, policies, and procedures to optimize efficiency and productivity.
2. Monitor and manage daily operations, including scheduling, resource allocation, and quality control.
3. Coordinate with various departments to ensure seamless workflow and effective communication.
4. Lead and support a team of operations staff, providing guidance, training, and performance evaluations.
5. Conduct regular performance reviews and implement improvement plans as needed.
6. Identify areas for cost-saving opportunities and revenue growth through process improvements.
7. Analyze operational data and metrics to track performance and identify areas for improvement.
8. Ensure compliance with company policies, industry regulations, and safety standards.
9. Collaborate with senior management to develop strategic plans and goals for the operations department.
10. Handle escalated customer issues and find timely and effective resolutions.

Requirements:

1. Bachelor's degree in business administration, operations management, or a related field.
2. Proven experience in operations management, preferably in a service-oriented industry.
3. Strong leadership and communication skills to effectively lead and motivate a team.
4. Excellent problem-solving abilities to address operational challenges and improve processes.
5. Proficiency in data analysis and interpretation to drive informed decision-making.
6. Solid understanding of business operations, financial principles, and performance metrics.
7. Ability to work under pressure and prioritize tasks in a fast-paced environment.
8. Strong organizational skills and attention to detail to ensure accuracy and efficiency.
9. Knowledge of industry trends, best practices, and compliance requirements.
10. Proficiency in using Microsoft Office suite and operations management software.

Preferred Skills:

1. Master's degree in operations management or a related field.
2. Professional certifications in operations management or related areas.
3. Experience with Lean Six Sigma or other process improvement methodologies.
4. Familiarity with pest control or facilities management industry.
5. Knowledge of customer relationship management (CRM) systems.

Work Environment or Location:

The Operations Executive role at Rentokil is based in our corporate headquarters in [Location], with regular travel to regional offices and customer sites as needed. The work environment is fast-paced and dynamic, requiring a high level of flexibility, collaboration, and adaptability to meet operational demands. The role may involve occasional evening or weekend work to address operational emergencies or special projects.