Area Collection Manager

Job Overview: Area Collection Manager role at Credit Saison India in Dhanbad . Job Overview:
The Area Collection Manager at Credit Saison India is responsible for overseeing the collection process in a designated area to ensure efficient recovery of overdue payments from delinquent customers. This position requires strong leadership skills, strategic thinking, and the ability to effectively manage a team of collection agents.

Key Responsibilities:
- Develop and implement collection strategies to optimize recovery rates and minimize losses
- Monitor and analyze the performance of collection agents to identify areas for improvement
- Ensure compliance with regulatory requirements and company policies
- Conduct regular performance reviews and provide feedback to collection agents
- Communicate with customers to negotiate payment plans and resolve disputes
- Collaborate with other departments to streamline the collection process and enhance customer experience
- Prepare regular reports on collection activities and results for management review

Requirements:
- Bachelor's degree in finance, business administration, or a related field
- Minimum of 5 years of experience in the credit collection industry
- Proven track record of meeting or exceeding collection targets
- Strong analytical and problem-solving skills
- Excellent communication and negotiation skills
- Ability to work under pressure and meet tight deadlines
- Proficiency in Microsoft Office applications

Preferred Skills:
- Experience with collection software and tools
- Knowledge of industry best practices and trends
- Certification in credit management or related field
- Fluency in multiple languages

Work Environment or Location:
The Area Collection Manager will be based at our headquarters in Mumbai and will be required to travel to various locations within the designated area. The position requires regular interaction with collection agents, customers, and other stakeholders, both in person and remotely. The work environment is fast-paced and dynamic, with a focus on achieving collection targets while maintaining a high level of customer satisfaction.

In conclusion, the Area Collection Manager role at Credit Saison India is an essential position within our organization, responsible for driving the collection process in a designated area. The ideal candidate will possess a combination of strong leadership skills, industry knowledge, and a commitment to achieving results. If you meet the requirements and are interested in joining our team, please submit your application for consideration.